FREE SHIPPING On Orders Over $9.99

Shipping & Returns

Returns

It's Easy:

1. If you don't like your purchase or if you no longer need it, just send it back to us with all of the original paperwork and a note telling us you no longer need it. Send to: Mardel, Inc.

Attn: Web Returns
7727 SW 44th St.
Oklahoma City, OK 73179

2. If your shipment was damaged, email or call us and we will get another shipment back out to you. Call us at 1-888-262-7335 or email us at customer.service@mardel.com

3. You can always return your purchase to a Mardel store. Please call us first at 1-888-262-7335.

Shipping

Shipping to Contiguous U.S. Locations

We offer both standard and expedited shipping for most Continental U.S. orders. If you select standard shipping, your order will be shipped by either: USPS Priority Mail or UPS Ground. Expedited shipping options include UPS 2nd-Day Air or Next-Day Air.

Guideline to Shipping Times

Standard or Free Shipping
UPS 2nd-Day Air
UPS Next Day Air
2-14 Business Days
2 Business Days
1 Business Day

NOTE: These estimates do not include order processing time. Next Day Air and 2nd Day Air do not count Saturday as a delivery day. Orders made after 12:00pm CST will not be processed until the following business day. If you choose 2nd Day Air after 12:00pm CST on Friday, your order will not be processed until the following Monday.

UPS 2nd-Day & Next Day Air cannot be delivered to P.O. Boxes, R.R. Boxes, or mailboxes owned by the U.S.P.S.

Shipping Costs

Shipping rates are based on the sub-total of your order.

Standard Shipping:
$0.00 - $24.99 -----------$5.99
$25 - $74.99 --------------$7.99
$75 and over ------------- FREE
*Gift Cards-----------------FREE
Free Shipping is to the continental
United States only.
UPS 2nd-Day Air & UPS Next-Day Air Shipping:
Rates are based on your zip code and the weight of
your order.
You can receive an estimate upon selecting a
shipping method prior to purchase.

*Gift cards, when purchased alone, are shipped for free. Gift cards do not count towards free shipping.

We do ship to PO boxes, APO/FPO military addresses, Alaska, Hawaii, Guam and Puerto Rico. Shipping rates are determined by the sub-total of your order. Please note that these orders will be shipped via USPS Priority Mail, Parcel Post or 1st class mail, which can take up to several weeks to arrive.

Shipping Internationally

We do ship overseas. The shipping rates are based on weight and size of order. Free shipping does not apply to international & non-continental U.S. territory orders.

As soon as your order ships we will send you an email with a tracking number.

Your package can take as little as 1 - 3 weeks to reach its destination. We are not responsible for taxes imposed by other countries, should there be any.

We will fill out all required international paperwork including contents and estimated value.

You can receive a shipping estimate upon selecting a shipping method prior to purchase.