Shipping & Returns

Shipping to Contiguous U.S. Locations

We offer both standard and expedited shipping for most Continental U.S. orders. If you select standard shipping your order will be shipped by either: USPS Priority or FedEx. Expedited shipping options include FedEx 2nd-Day Air or Next-Day Air.

Guideline to Shipping Times

Orders placed by 12:00PM call us at 1-888-262-7335.

*NOTE: These estimates do not include order processing time. Next Day Air and 2nd Day Air do not count Saturday as a delivery day. Orders made after 12:00pm CST will not be processed until the following business day. If you choose 2nd Day Air after 12:00pm CST on Friday your order will not be processed until the following Monday.

FedEx 2nd-Day & Next Day Air cannot be delivered to P.O. Boxes R.R. Boxes or mailboxes owned by the U.S.P.S.

Shipping charges & method

Free Shipping is to the continental United States only.

*Gift cards when purchased alone are shipped for free. Gift cards do not count towards free shipping.

We do ship to PO boxes APO/FPO military addresses Alaska Hawaii Guam and Puerto Rico. Shipping rates to these locations are $9.99 per order.

Expedited shipping

Rates are based on your zip code and the weight of your order.

You can receive an estimate upon selecting a shipping method prior to purchase.

Shipping Internationally

We do not accept international orders.

It's Easy:

• If you don't like your purchase or if you no longer need it just send it back to us with all of the original paperwork and a note telling us you no longer need it. Send to:
  
  Mardel Inc.
  Attn: Web Returns
  7727 SW 44th St.
  Oklahoma City OK 73179
   
• If your shipment was damaged email or call us and we will get another shipment back out to you. Call us at 1-888-262-7335 or email us at customer.service@mardel.com


• You can always return your purchase to a Mardel store. Please call us first at 1-888-262-7335.