Returns to Mardel.com
To help us process your return/exchange in a timely manner please follow these four steps within 90 days of purchase:
Pack the item securely and include the original product packaging. All merchandising must be in the same, saleable condition as when you received it. If you cover all existing shipping labels, you can reuse the box your order came in.
Include proof of purchase (invoice), plus your name, address, email, phone number and order number (if applicable), and a brief description of why you’re returning the item
Attach the return shipping label from the bottom half of your invoice, or address your package to:
Mardel eCommerce Returns 7727 SW 44th St. Oklahoma City, OK 73179
Please note: The return label is not prepaid. You are responsible for return shipping costs.
- Send your package using a carrier that can provide tracking and insurance. Mardel is not responsible for items lost or damaged in transit.
If we have questions about your return, we will contact you by phone or email.
Please allow up to two weeks for your return to be processed and credit issued.
You will receive a refund for the purchase price and applicable sales tax. Credit will be issued to the credit card used at the time of purchase. If purchased with a gift card, credit will be issued in the form of a gift card.